Frequently Asked Question
Two main things to check:
1 - Ensure all are the latest versions (your Sorter and their HUB and the HUB chat relay script in your Sorter). Latest versions are listed here: VM Designs (vmdesignssl.com)
2 - Be sure your admin clicks their Recipe HUB and goes to Admin > Pick Owner and selects you so the HUB knows what sorters to look in.