Frequently Asked Questions
Search Results
32 FAQs matched your search criteria.
- How come crates are not made automatically when I add stuff to my Sorter?
- How come I'm not able add or remove items from my (Sorter, Drop 'N Go, Display, etc.).
- How come my Admin can't use their own HUB to pull from my Sorter?
- How come my custom texture doesn't show up on my Box Up crate?
- How come my group members can't Box Up items?
- How come my Sorter is stuck "Arranging"?
- How come my Sorter won't make any new crates?
- How come some things like Chicken Feed or Pig Food won't sort properly? Why do some items like Trowels sort properly?
- How come the item texture doesn't appear on the Box Up crate?
- How come the numbers on front of my Sorter don't look right? Why do I see what looks like an 81 with the 8 slightly up?
- How come the numbers on the crates in my RU (Reduced Uses) Sorter don't match the quantity if items I have in that crate?
- How do I get a Redelivery?
- How do I get additional crates (textures)?
- How do I get more store credit to buy crates?
- How do I get the free Starter Crates (textures)
- How do I get the free Starter Crates/Textures ?
- How do I remove a crate that's floating alone near my Sorter?
- I did a CTRL+DRAG to drop items into my (Sorter or Drop 'N Go), but they are missing. How can I find them? Why is my Sorter missing items?
- I just bought new textures. How do I get them on my Sorter crates?
- When will the new Textures be out? When will the new Recipes be loaded?
- Where can I find the latest version numbers?
- Where can I get instructional videos for VMD products?
- Why are my annual and unique named items not using their unique Textures, for example Beer 2021, Wine 2021 are not showing?
- Why can't my admin use my items or get the Admin menu on things?
- Why can't my Recipe HUB find items like wine and beer that end in a year?
- Why do some of my crates have the words "Arranging" or "Linked In" as hover text over them?
- Why don't all of my Sorters show on my WebView screen?
- Why don't I see the checkboxes to "Send" or "Box Up" items on my WebView Page?
- Why don't some items sort properly?
- Why is my Sorter all black (or some other solid color)? Why are my crates all in a line?
- Why is the top left prim (where I drop items) RED?
- Why won't some items sort correctly or require a manual sort when putting them in the Drop 'N Go?